How long have you been in business?
Is this the primary focus of your business?
Yes, just home care for absentee owners, period.
Is the company insured?
We are insured for up to $2,000,000.
What are your available hours?
We are always available.
What is included, and what is not included in your services?
Think of us as a personal assistant for your house. We are not a Property Management Company, so finding renters is not part of our service.
How often do you visit?
It depends on your needs. For Long Term Service, as few times as once per week, or, if required, every day. For Short Term Service, as often as needed. We will set up a schedule every time you leave town.
How will you communicate with me?
Phone, text, or email; whichever you prefer.
What happens when you find a problem?
If it is an emergency (plumbing, electrical, fire) we will call the appropriate service right away. Otherwise, we will contact you and ask what kind of remedy you prefer.
Whom will the vendors work for?
If the vendor is already in your employ (gardeners, cleaners, contractors) we will be your liason. If you require us to hire vendors, we will gladly do so, and invoice you on your monthly statement.
Who fixes and cleans things?
Only licensed professionals.
How do you charge?
We bill a monthly flat fee for services. Our first meeting will determine the scope of your needs and we will provide you with an estimate for your custom service plan.
Can you provide references?
Of course. Please inquire, and we will gladly provide you with the contact information for several happy clients.
"Having a reliable person in town to take care of my vacation home provides me with a great sense of security. Knowing that I can call Home Alone any time to stop by the house to check on a delivery or meet a vendor has been fantastic."
Home Alone offers comprehensive care for your vacation home while you are away. We are located in La Jolla, California.
• We oversee maintenance to ensure quality by landscapers, housekeepers, and all other service providers.
• Our service ensures that you have a vital, local contact for home emergencies.
• We coordinate repairs during the off-season so you can enjoy a carefree vacation.
• Our customized visit schedule allows you to choose a program based on your house needs.
• We ensure confidential treatment of your personal and security information.